COVID-19 (Coronavirus) Updates

COVID-19 (Coronavirus) Update for Village of Waunakee

UPDATED 3/27/2020  3:05 PM



Many citizens have expressed curiosity regarding the number of positive COVID-19 cases in our community.  This is not a number that is tracked at the local level. That information is currently shared at the county level because more specific data could identify people in our communities. No matter where you live, our recommendations are the same: stay home as much as possible. Here’s the recommendations form Dane County Public Health:


Please call or email rather than visit. 608-850-8500 or We likely can complete your request or transaction without in-person interactions.


For news about the Waunakee Community School District response to the Covid-19 outbreak, visit their Facebook page or website at


The Village is gathering various communications related to business support:


Contact the applicable department by phone to discuss options that would avoid face-to-face contact. A staff directory is available here: Options may include on-line payments or use of the dropbox located outside the entrance to Village Hall 24/7.


All non-essential Village committee meetings will be cancelled indefinitely immediately. Staff will be severely limiting group contact for meetings and conferences. For the moment Village Board meetings will continue, however previously the Board’s regular 3/16/20 meeting had been cancelled due to lack of business items and Board member availability. The next regularly scheduled Village Board meeting is set for 4/6/20 at 6 PM at Village Hall. We are encouraging the general public to consider foregoing in-person attendance in favor of viewing the recorded meetings on the Village’s Youtube channel.


Village Hall is closed. Voters are strongly urged to avoid appearing in person to absentee vote for the April 7th election by using mailed ballots and on-line registration (see below). Village Hall staff will remain working, either at Village Hall or remotely, but will not be accepting any in-person appointments except for those who absolutely need to absentee vote or register to vote in person. You can contact Village Hall at 608-850-8500 or All other business should be conducted by phone/email by contacting the applicable department (

ABSENTEE VOTING: April 7, 2020, Spring Election and Presidential Preference Vote


Requesting a Ballot by Mail:  To request a ballot be mailed to you at home please visit the MyVote website ( using google chrome as your web browser. You may be required to submit photo identification with your application. Please visit the Bring it to the Ballot ( website for information on photo identification. The deadline for requesting a ballot by mail is 5:00 p.m. on April 2, 2020.

Registering to Vote:  The deadline to register online to vote has been extended by federal court until March 30, 2020. Please visit to register to vote. After that time, you must appear in-person at Village Hall or at your polling location on Election Day. The deadline to register in-person at Village Hall is 5 p.m. on Friday, April 3, 2020. After April 3rd, voters needing to register to vote will need to appear in-person at the polls on Tuesday, April 7, 2020. A reminder that proof of residency is needed to register to vote. For more information on voting and proof of residence, please see the Village of Waunakee webpage (

Need help?: If you are unable to request an absentee ballot online or need to register to vote in-person, please call Village Hall at 608-850-8500 to make an appointment. Village Hall is open by appointment only for election purposes. 


We are canceling all Village Center programs and rentals until May 1st.  Our program staff is working on connecting via email with each participant to provide an update on their particular program.  If your program is shortened or cancelled you will receive a credit for that program on your Village Center account.  If you would prefer a refund of the fees you paid please contact the Village Center and we will process that for you.

The Village Center facility will remain closed for the duration of the public health emergency.  Fitness Center members will be contacted with the details of their specific membership adjustment.

No in-person business will take place at the Village Center, but our staff team will be available by phone (608.850.5992) and email ( to help customers with questions, program registrations and other Village Center business. A reminder that program registration is always available online at

Future programs will be reassessed as we near the end of April. Watch our Facebook page and the Village Center website for further updates.


The Senior Center will remain closed for all non-essential services indefinitely. The services that will continue are home delivered meals, case management services and limited driver escort services.

Case managers will remain in contact with their clients via phone and ensure that their needs are being met.

Senior Center staff will be available Monday through Friday 8:00 am – 4:00 pm and can be reached by calling  608-849-8385. 

Updates will be place on the Village of Waunakee website

We are working with Transit Solutions to consider grocery pick up and delivery if people are able to order on line or by phone. Stay tuned as we try to figure out potential solutions for this.

The Senior Center is not accepting any donations for our Lending Closet at this time (walkers, wheelchairs, bathing benches, etc). If you currently have an item and don’t need it any longer we ask that you do not return it to the center. If you are in need of an item from our Lending Closet please call to see if we have it available, and we will schedule a time for you to pick it up or have it delivered.

Scam Warnings:

  • If anyone calls and says the are from AARP tax assistance and can do your taxes over the phone do not give out any information – hang up. AARP does not do tax assistance over the phone.
  • There are no Census 2020 workers going door to door at this time.  Even if they have a badge and look official do not let them into your home.
  • Click here for a fraud update from the Wisconsin Senior Medical Patrol


The Waunakee Public Library we will be closed until at least Monday, April 6, 2020. During the time period that we are closed: 

  • Due dates will be extended.  All items on hold will be extended.  You will not be charged any late fees or lose your holds due to our closure.
  • The book drop is closed. Please keep library items at home until we re-open.  Remember, no overdue fines will accrue during this time.
  • This time would be a great time to use our electronic resources, including our large collection of e-books and audiobooks.  You can find them on our homepage
  • The Library will have staff members available to answer via phone any questions about services, hours, and how to use online resources, Monday-Friday, 9 AM to 5 PM.  We also will respond to questions through email or on social media. 608-849-4217 /


The Police Department is suspending fingerprinting services, PD tours, ridealongs, and WNC dropoffs.  We are encouraging residents to calls us with questions or complaints that can be handled over the phone instead of coming to the PD. Our non-emergency # is 608-849-4523.


Public Works garage offices are closed to the public. A sign is posted for "appointments only".


The Waunakee Utilities lobby is closed to visitors until further notice. Customer service staff remain available during normal business hours at (608) 849-8111 or at We have staffing plans in place to ensure our electric, water, wastewater, customer service, and other critical team members can continue to serve you. Many utility-related topics can be found at, including payment options.  The utility also has a payment drop box located in the parking lot for customers to utilize.


Playgrounds: Per Emergency Order #12 – Safer at Home Order all Village playgrounds are closed.  Signs have been posted

Pickle Ball, Tennis and Basketball Courts: Per clarification from Public Health Madison & Dane County all Village courts are closed.  Signs have been posted.

Playfields: Open play fields remain open for public use with the exception of areas that are too wet due to typical spring weather conditions. Our parks crews will be checking fields periodically and signage will be updated appropriately.

Restrooms: All park shelter restrooms are typically scheduled to be open to the public beginning on May 1.  Assuming that the Safer at Home Order is lifted as scheduled (April 24) we anticipate opening these facilities on schedule.


Court cancelled for the rest of March and for the month of April.  We will do what we can via telephone (Pre-Trials/Juveniles) but most will be rescheduled for our May court proceedings. Call 608-849-4573 or email with questions or concerns.


The health and safety of our clients, volunteers, and staff – and that of all our neighbors - is our top priority. Therefore, based on public health recommendations, Waunakee Neighborhood Connection will be changing our procedures until at least March 29th to do our part in slowing the spread of the COVID-19 virus. Here is a summary of the changes:

  • We will suspend the acceptance of clothing and household good donations for our free store, though we will continue to serve clients with items that we have currently available. Should a need arise for something that we don’t have on hand, we’ll put the word out for specific donations.
  • Staff and lead volunteers will be working from home unless there is a situation that requires us to meet a client, volunteer, donor, or community partner at our building.
  • We will continue to facilitate community volunteerism with neighbors helping neighbors. If you are willing to be called upon to help, please learn more about this effort and register at
  • Over the coming weeks and months, we anticipate that our programs will adjust and shift to meet the community’s most urgent needs. This will likely result in unplanned expenses, both for our operations and to assist our clients directly. Donations to either of the following funds will make a tremendous positive difference in supporting your most vulnerable neighbors: 

If you are an individual or household starting to experience financial difficulties due to a job displacement or reduction in hours, Waunakee Neighborhood Connection can help. We provide access to clothing, household goods, cleaning supplies, and toiletries through our  free store. Our client services manager can also assess your situation and connect you to additional resources.

If you have any question or need during this time, please reach out and let us know – even if you’d simply like someone to talk to. We know that the events of the past few weeks and the uncertainty of how this will continue to develop is stressful for everyone and we will continue to be here for the community.

Here are the best ways to reach us:

  • To leave a message on the office phone, call (608)849-5740. Staff members are checking messages remotely at least hourly Monday-Friday, 8:30 AM-5:00 PM. 
  • To reach us quickly with an urgent need or question, call (608)535-9357. This is a temporary direct line that we have set up that a staff member will answer. You may get voicemail on this line if we are taking another call at the time, so leave a message and we will get back to you.

Email us with less urgent needs at


Prevent the spread - wash your hands regularly for at least 20 seconds with soap and water, cover your coughs and sneezes, and stay home when you are ill.

Madison & Dane County Public Health have issued recommendations for individuals, families, and businesses to consider regarding COVID-19. That information is available here:

The recommendation of the Wisconsin Department of Health Services is if you traveled to a country with a level 3 travel health notice for COVID-19, you will be asked to self-quarantine for 14 days after returning to Wisconsin. If you have a fever, cough, and shortness of breath, seek medical attention and stay home. This means do not go to school, work, enter public buildings, or attend large gatherings. Please See the Wisconsin Department of Health Services’ website for more details on self-quarantining:

Follow Public Health Madison & Dane County on Facebook and Twitter to see the latest local updates. For the most up-to-date information, visit the CDC’s coronavirus webpage:

United Way of Dane County has many resources and avenues to be of help to others here: