COVID-19 (Coronavirus) Updates

COVID-19 (Coronavirus) Update for Village of Waunakee

UPDATED 12/29/2020

IMPORTANT LINKS:

COVID-19 CASES IN WAUNAKEE:

Many citizens have expressed curiosity regarding the number of positive COVID-19 cases in our community.  This is not a number that is tracked at the local level. That information is currently shared at the county level because more specific data could identify people in our communities. No matter where you live, our recommendations are the same: stay home as much as possible. Here’s the recommendations form Dane County Public Health: https://publichealthmdc.com/coronavirus/recommendations-and-guidance.

GENERAL INQUIRIES:

Please call or email rather than visit. 608-850-8500 or frontdesk@waunakee.com. We likely can complete your request or transaction without in-person interactions.

WAUNAKEE COMMUNITY SCHOOL DISTRICT INFORMATION:

For news about the Waunakee Community School District response to the Covid-19 outbreak, visit their Facebook page or website at https://www.waunakee.k12.wi.us/learning/index.cfm.

LOCAL BUSINESS RESOURCES:

The Village is gathering various communications related to business support: http://www.vil.waunakee.wi.us/887/COVID-19-Business-Assistance-Resources.

PAYMENTS:

Contact the applicable department by phone to discuss options that would avoid face-to-face contact. A staff directory is available here: http://www.vil.waunakee.wi.us/Directory.aspx. Options may include on-line payments or use of the dropbox located outside the entrance to Village Hall 24/7.

VILLAGE GOVERNMENT MEETINGS:

While some non-essential Village committee meetings will be cancelled, many are continuing but will be held as live virtual meetings until further notice. The public will be informed on the meeting agendas on how to participate.

The on-line meeting agendas can be found at https://onbase.waunakee.com/onbaseagendaonline. In addition to the public, all Board members and staff will also be participating remotely. Anyone with questions may contact the Village at (608)850-2182 or administrator@waunakee.com.

VILLAGE HALL:

Village Hall is closed to walk-in visits. Village Hall staff remain working, either at Village Hall or remotely. You can contact Village Hall at 608-850-8500 or frontdesk@waunakee.com. Emails and messages are checked regularly. All other business should be conducted by phone/email by contacting the applicable department (http://www.vil.waunakee.wi.us/Directory.aspx).

TAX COLLECTION

Tax bills were mailed on December 9, 2020. Village Hall will likely remain closed throughout the tax collection season. Most tax questions can be answered over the phone by calling (608) 850-8500 or by emailing finance@waunakee.com. In addition, appointments can be made during normal business hours by calling the Treasurer at (608) 850-6622. These will generally be limited to taxpayers wishing to pay their taxes in cash or other unique circumstances that cannot be handled over the phone or via email.

Contactless payment options include:

  • Payment by mail 
  • Payment via the drop box outside of Village Hall
  • Online payment
  • Payment at the Waunakee Branch of the State Bank of Cross Plains (first drive-up lane only)

Click here for more detailed information on Tax Payment Options.

Receipt options:

  • Enclose the entire original tax bill and a self-addressed, stamped envelope and we will send you a receipt.
  • Use your cancelled check
  • Obtain printed receipt from Access Dane (posted online after 1/1/2021) Visit: https://accessdane.countyofdane.com

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VILLAGE CENTER & RECREATION PROGRAMS:

The Village Center is currently open for a limited amount of in-person business.  If you plan to visit the Village Center – please know that face coverings are worn in our facility.  Our staff team continues to be available by phone (608.850.5992) and email (villagecenterinfo@waunakee.com) to help customers with questions, program registrations and other Village Center business. A reminder that program registration is always available online at www.waunakee.com/recreation.

In accordance with PHMDC Order #11 the Village Center will once again be offering a limited amount of in-person programming.  If you are registered for a class or program, we will reach out to you directly to share the updated participation details and guidelines.

The Fitness Center and walking track continue to be open with limited numbers, by appointment only, masks required.  To make an appointment to work out, please call us at 850-5992.  The Center is open the following days/times:

Monday – Thursday    6:00 a.m. to 7:00 p.m.

Friday 6:00 a.m. to 1:00 p.m.

Saturday 7:00 a.m. to 1:00 p.m.

Sunday    CLOSED

To learn more about the details of this plan follow this link:  http://wi-waunakee.civicplus.com/187/Village-Center

Online programming options are available!  Connect with us via Facebook (www.facebook.com/WaunakeeVillageCenter) and on our Virtual Recreation webpage which can be accessed at www.waunakee.com/recreation for some great ideas for staying active!

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SENIOR CENTER:

The Senior Center continues to provide home delivered meals for those who are eligible and case management services. The congregate meal site at the Senior Center is currently closed. 

The Senior Center is open for scheduled appointments, which include foot care and massage therapy. We ask that when you arrive for your appointment you wait in the dining room area where you will have your temperature taken. You are required to wear a mask. If you do not have a mask one will be given to you. Appointments can be made by calling 849-8385. 

The Senior Center is currently offering limited programming. A reservation is needed for any scheduled program and we limit the number of attendees. If attending any programs your temperature will be taken and you are required to wear a mask. Please vis it the Senior Center website for more information on monthly scheduled activities. Reservations can be made by calling 849-8385. 

The RSVP Driver Escort program remains suspended. If you are in need of a ride to a medical appointment call the Transportation Center of Dane County 608-242-6489 and they will assist you with scheduling a ride. 

The Senior Center’s Lending Closet is open, but please call to check if the item you’re in need of is available. You will also need to make an appointment to pick up any items you would like to borrow.

For more information please go to www.waunakee.com/seniorcenter or call 849-8385

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WAUNAKEE PUBLIC LIBRARY:

Due to the continuing increase in COVID-19 cases and hospitalizations in our community, the Library returned to curbside service only starting Wednesday, November 18th. Public Computers will be available by appointment only. To schedule a curbside pick-up time at our new drive-up window or a computer appointment, call (608) 849-4217. Delivery is still running between libraries, so you can continue to place holds using LINKcat or by giving us a call.

Library hours will remain the same: Monday-Friday 9am-6pm and Saturday 10am-2pm. The book drop will remain open 24/7, and fines will continue to be waived for the duration of the pandemic.

We will continue to provide virtual programming, phone service, and personalized book recommendations/grab bags. As always, you can explore digital resources on our website to use at home: https://www.waunakeepubliclibrary.org/research-tools

We hope to allow browsing of our collections again in the near future should the public health situation improve. We regret that we are reducing access to the library, but for the safety of both our patrons and staff, we feel the need to take a step back at this time. We thank you for your continued support and understanding.

Please call the Library anytime Monday-Friday from 9 AM to 6 PM if you have questions about services.  The Library will also respond to questions through email (waupl@waupl.org) or on social media.

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POLICE DEPARTMENT PROGRAM CHANGES:

The Police Department is suspending fingerprinting services, PD tours, ridealongs, and WNC dropoffs.  We are encouraging residents to calls us with questions or complaints that can be handled over the phone instead of coming to the PD. Our non-emergency # is 608-849-4523.

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PUBLIC WORKS GARAGE:

Public Works garage offices are closed to the public. A sign is posted for "appointments only".

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WAUNAKEE UTILITIES LOBBY:

Utility COVID-19 specific web page: https://www.waunakeeutilities.com/response-covid-19.

The Waunakee Utilities lobby is closed to visitors until further notice. Customer service staff remain available during normal business hours at (608) 849-8111 or at waunakeeutilities@waunakeeutilities.com.

We have staffing plans in place to ensure our electric, water, wastewater, customer service, and other critical team members can continue to serve you. Many utility-related topics can be found at waunakeeutilities.com, including payment options.  The utility also has a payment drop box located in the parking lot for customers to utilize.

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VILLAGE PUBLIC PARKS:

Playgrounds are now open for use.  Social distancing is recommended for all participants.

Basketball, Pickle Ball, Tennis Courts* and the Skate Park are now open as the weather allows.  (The Ripp Park tennis courts are closed for the season)

Parks and Playfields: Residents are invited to utilize public parks for activities such as walking, biking, hiking, or running. Use of our playfields for organized sports will follow guidance from PHMDC.

Park Restrooms are closed for the season.  

Reservations for shelters for the 2021 season will begin on Monday, February 1 at the Village Center.  Call 850-5992 after that date to hold your shelter and learn more about the reservation process.

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WAUNAKEE MUNICIPAL COURT:

Waunakee Municipal Court proceedings scheduled for January 5, 2021 will be done virtually via the zoom link listed below.

Juvenile ordinance citations will be heard at 5:30 pm (You will be brought into your initial appearance when it is your turn to ensure confidentiality for each juvenile defendant, so please wait patiently).

Please click the following link to join the webinar https://us02web.zoom.us/j/83186462849
OR Join by Telephone: (312) 626-6799  Webinar ID: 831 8646 2849

Waunakee Municipal Court proceedings scheduled for January 12th, 2021 will be done virtually via the zoom link listed below.

Adult Traffic/Ordinance citations will be heard at 5:30 pm with Good Cause/Indigency Hearings to follow.

Please click the following link to join the webinar https://us02web.zoom.us/j/85390190911
OR Join by Telephone: (312) 626-6799  Webinar ID: 853 9019 0911

Payments can be placed in the silver drop box located outside Village Hall, mailed to P.O. Box 100 or paid via credit card/debit card at www.officialpayments.com.  Paperwork for the court can also be placed in the silver drop box located outside Village Hall or mailed to P.O. Box 100.

Please call 608-849-4573 or email jsorenson@waunakee.com with any questions or concerns as these are being monitored daily as the Waunakee Municipal Court is CLOSED

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MESSAGE FROM WAUNAKEE NEIGHBORHOOD CONNECTION:

Plan for Operations - Starting January 8, 2021

Since the pandemic began back in March, Waunakee Neighborhood Connection has continued to facilitate “neighbors helping neighbors” so that everyone in our community is able to thrive during this time. Our free Community Store, case management, holiday programs, and other essential services are making a positive difference every day and we have continued to adjust, as necessary, based on the current situation and public health orders. 

Anyone needing assistance is encouraged to contact us at (608)849-5740 or wncteam@waunakeenc.org.  We’re here to help!

Due to continuing increases in the number of COVID-19 cases in our area, Waunakee Neighborhood Connection has implemented the following operations plan starting January 11th, 2021. 

Current procedures that will continue

  • Anyone who is experiencing symptoms or who has been exposed should not enter the building. 
  • Anyone entering the building must be wearing a mask and keep it on through the duration of their time in the building. The only exception is for staff members working in their private office with the door closed. 
  • Volunteers and clients must sign in and out on the Daily Visitor Tracking form.
  • Staff members will continue to be present in the building on Mondays, Wednesday, and Fridays and we will be open from 9:00 AM-4:00 PM on those days.  We will also be open the 4th Saturday of the month from 9:00 AM-2:00 PM. Staff may work from home on Tuesdays and Thursdays. 
  • We will continue to accept donations for the Community Store. Donations can be dropped off in the building lobby and will be held for 48 hours before being sorted.
  • The building will be cleaned at least twice a week and high-touch surfaces will be disinfected regularly by staff and volunteers.  

Changes to procedures

  • We have suspended accepting furniture donations as those involve our volunteers going in and out of donor and client homes. If a donor is able to deliver the furniture once it is matched with a family, we may be able to accept the donation. 
  • We will allow only five volunteers in the building at any one time, and only if their work does not require them to encroach upon the space being used by another staff member or volunteer. The areas where volunteers may work include the Welcome Desk, Sorting Room, Store, Storage Room, and Data Entry office. Two volunteers who live in the same household may work in the same area but will still count as two volunteers in the building. 
  • Clients should make an appointment to shop during our open hours.  They can do so online or by contacting us at (608)849-5740 or sdudley@waunakeenc.org. 

We will regularly re-evaluate this plan and make adjustments, as needed. 

GENERAL COUNTY, STATE AND NATIONAL HEALTH INFO:

Prevent the spread - wash your hands regularly for at least 20 seconds with soap and water, cover your coughs and sneezes, and stay home when you are ill.

Madison & Dane County Public Health have issued recommendations for individuals, families, and businesses to consider regarding COVID-19. That information is available here: https://www.publichealthmdc.com/health-services/partners-providers/resources-by-disease/coronavirus?fbclid=IwAR2Bi_D2R1hecLafnOiKo0Uh76jz9--YpX5zuxF98IkH-656oCCyxsxnTsw.

The recommendation of the Wisconsin Department of Health Services is if you traveled to a country with a level 3 travel health notice for COVID-19, you will be asked to self-quarantine for 14 days after returning to Wisconsin. If you have a fever, cough, and shortness of breath, seek medical attention and stay home. This means do not go to school, work, enter public buildings, or attend large gatherings. Please See the Wisconsin Department of Health Services’ website for more details on self-quarantining: https://www.dhs.wisconsin.gov/covid-19/index.htm.

Follow Public Health Madison & Dane County on Facebook and Twitter to see the latest local updates. For the most up-to-date information, visit the CDC’s coronavirus webpage: https://www.cdc.gov/coronavirus/2019-ncov/index.html.

United Way of Dane County has many resources and avenues to be of help to others here: https://www.unitedwaydanecounty.org/.